Q: What do you accept for payments?

A: Cash, Check, Visa, MasterCard and Discover. We also offer Care Credit.

Q: How do I get a copy of my medical records?

A: To receive a copy of your medical records, an authorization form needs to be completed and returned to ENT Associates before we can release the records. To obtain an authorization form, print a copy from under the Forms Tab or contact the Medical Records Department at 715.847.2021 ext. 54341

Completed forms may be returned to ENT Associates Medical Records Department as follows:

  •   fax to 715.847.2325
  •    mail to ENT Associates 2801 Westhill Dr. Wausau, WI 54401
  •    drop off at our Wausau location

Q: Will you e-mail me my medical records?

A: No, due to security regulations we can’t e-mail medical records. All medical records will be sent through the USPS or faxed.

Q: Why do I need to see an Audiologist prior to my appointment with my ENT physician?

A: Depending on the reason for your visit, you may be scheduled to have a diagnostic audiological evaluation prior to your appointment with your ENT physician in order to properly diagnose your symptoms.

Q: What is MyAspirus?

A: This is another way for you to communicate with your provider to ask non-urgent medical questions, request a prescription refill or request an appointment. Your questions will be answered within the next business day.

Q: How do I register for a MyAspirus account?

A: We will give you a code at your first appointment and then you will be able to set up your account.

Q: What do I need to bring to my appointment?

A: Always bring a current insurance card so that we are able to bill your insurance.

Q: I was told to be off my antihistamines prior to allergy testing and I am unable to do this. Do I need to cancel my appointment?

A: No, if your symptoms are severe you may continue to take them but you will need to let the allergy assistant know this as it will affect your testing.

Q: Will my physician perform a procedure during my office visit?

A: Special procedures may be a part of your ENT visit. The nasal endoscopy and laryngoscopy are the most common procedures performed in our office. Due to the location of the anatomy we treat, the use of a scope is a very effective and necessary part of our medical assessment as it allows us to see the affected areas of the nose and throat in order to provide the most accurate diagnosis.

This is highly specialized procedure performed by an ENT specialist and is thus a separate billable charge per medical billing guidelines that is in addition to your office visit charge. Payment plans are available if needed to help make payment easier for you.

Q: What is an Au.D?

A: Doctor of Audiology (Au.D.) is a professional degree for an audiologist. Audiologists are skilled in providing diagnostic, rehabilitative, and other services associated with hearing, balance, tinnitus management, and related audiological fields.