Medical Assistant - Immunotherapy Technician

ENT & Allergy Associates is a growing private practice; specializing in care for patients with ailments of the ear, nose, ant throat, allergies, immunology, asthma, and audiology. The home office is centrally located in Wausau, WI with satellite offices in branching throughout central Wisconsin, including Antigo, Hurley, Medford, Rhinelander, Stevens Point, and Wisconsin Rapids.

ENT & Allergy Associates is seeking a motivated individual to work primarily in the Allergy Immunotherapy department. Under the direct supervision of our allergy/immunology physicians this department is responsible for all areas related to our allergy shot practice.

This individual should excel in multiple areas throughout the clinic. They will work directly with patients, co-workers, and physicians to provide high quality care to the population we serve.

This individual needs to be:

  • Proficient in dosing
  • Possess good mathematical skills
  • Have clinical assessment skills that include: Ability to recognize a systemic reaction, understand the protocol for treating a systemic reaction and obtain vital signs.
  • Proficient in administering injections.

This individual will have the responsibility of documenting within the patient chart and placing orders as directed by the patient provider. This candidate must adhere to the highest standards in patient confidentiality, following HIPAA and OSHA standards, as well as following company policy.

Other duties include:

  • Fills injections in preparation of the Wausau and outreach schedules.
  • Administers allergy, venom and Xolair injections.
  • Mixes patient extracts, venom and intradermals.
  • Orders extracts, medications and mixing supplies.
  • Maintains accurate inventory of extracts, venom and mixing supplies.
  • Maintains updated list of all IT patients.
  • Types up IT prescriptions and prepares IT charts.
  • Handles mailing of extracts and venoms to outreach clinics.
  • Prepares and faxes orders to outreach clinics.
  • Discusses the consent for immunotherapy with patient in detail such that the patient has a thorough understanding of this therapy.
  • Collaborates with Prior Authorization when consenting immunotherapy and/or other therapies (Xolair) with the patient to determine benefit eligibility, coverage, co-insurances deductibles, etc.
  • Provides patient education as instructed by physician or midlevel.
  • Enter prescriptions into the EMR for physician signature.
  • Addresses in-basket items in a timely manner.
  • Handles telephone messages and provides feedback and answers to other departments, outreach clinics, patients, physicians, or pharmacies per physician or midlevel instruction in a timely and caring manner.
  • Assists in the treatment of systemic reactions.
  • Draws up Epinephrine for the crash cart every morning and immediately restock if used.
  • Performs nebulizer treatments as ordered by physician.
  • Checks for expired extracts, medications and supplies.
  • Backs up Allergy Assistants as needed
  • Provides Epi-Pen education to patients.
  • Completes any forms necessary for patient care.
  • Performs end of the day, weekly and monthly cleaning or additional duties as outlined in department checklists.
  • Assists in development, review, and revision of departmental policies and procedures.
  • Documents all relevant patient information in the EMR accurately.
  • Communicates effectively with patients, co-workers, insurance companies, and physicians verbally and in writing.
  • Provides positive patient and co-worker interactions.
  • Follows OSHA, HIPAA and other regulatory guidelines.
  • Participates in educational opportunities as determined by the clinic.
  • Wears required uniform and adheres to the dress code policy.
  • Completes annual trainings as determined by the clinic.
  • Attends required meetings.
  • Maintains a clean and orderly work area.
  • Assists team with projects as needed.
  • Identifies opportunities to improve patient experience and work processes.
  • Participates in projects/programs designed to enhance service delivery and patient satisfaction.
  • Identifies opportunities to improve patient and staff safety.
  • Performs other duties as assigned.

A qualified candidate will possess a CMA license, or able to obtain a CCMA within one year of employment. Other education and degrees will be considered in leu of MA licensing.

Pharmacy Technicians are encouraged to apply.