Frequently Asked Questions
Cash, Check, Visa, MasterCard and Discover. We also offer Care Credit.
To receive a copy of your medical records, an authorization form needs to be completed and returned to ENT & Allergy Associates before we can release the records.
To obtain your medical records, print this form:
Authorization of Disclosure of Protected Health Information
Completed forms need to arrive at the:
ENT & Allergy Associates, Medical Records Department
Mail or Drop Off at our Wausau Location: 512 South 28th Avenue, Wausau, Wisconsin, 54401
If you need help please contact the Medical Records Department, call 715-847-2021 press option 4.
No, due to security regulations we can’t e-mail medical records. All medical records will be sent through the USPS or faxed.
Depending on the reason for your visit, you may be scheduled to have a diagnostic audiological evaluation prior to your appointment with your ENT physician in order to properly diagnose your symptoms.
This is another way for you to communicate with your provider to ask non-urgent medical questions, request a prescription refill or request an appointment. Your questions will be answered within the next business day.
Always bring a current insurance card so that we are able to bill your insurance.
No, if your symptoms are severe you may continue to take them but you will need to let the allergy assistant know this as it will affect your testing.
Special procedures may be a part of your ENT visit. The nasal endoscopy and laryngoscopy are the most common procedures performed in our office. Due to the location of the anatomy we treat, the use of a scope is a very effective and necessary part of our medical assessment as it allows us to see the affected areas of the nose and throat in order to provide the most accurate diagnosis.
This is highly specialized procedure performed by an ENT specialist and is thus a separate billable charge per medical billing guidelines that is in addition to your office visit charge. Payment plans are available if needed to help make payment easier for you.
Doctor of Audiology (Au.D.) is a professional degree for an audiologist. Audiologists are skilled in providing diagnostic, rehabilitative, and other services associated with hearing, balance, tinnitus management, and related audiological fields.
Physician Assistants are healthcare providers who are educated at medical schools, in the medical model. They are trained to diagnose and treat illness, as well as provide preventative care in partnership with a physician supervisor. The “C” indicates that a PA is certified by the National Commission of Certification of PAs. This certification requires 100 hours of continuing medical education every two years, along with passing a national recertification exam every six years to maintain that very important “C”.
As members of healthcare teams, PAs take medical histories, examine and treat patients, make diagnoses, prescribe medications, order and interpret lab work and imaging, refer to specialists, assist in surgery, counsel patients and perform minor procedures. PAs practice in a wide variety of specialties and settings. PAs often have many primary care patients who they care for over many years, who never meet the supervising physician. However, for more complicated patients a PA may consult with a physician or even ask the physician to assume care if it is outside of the PA's scope of practice and training.
Doctors of Osteopathic Medicine use a unique whole-person approach to help prevent illness and injury. Doctors of Osteopathic Medicine, or DOs, are fully licensed physicians who practice in all areas of medicine. Emphasizing a whole-person approach to treatment and care, DOs are trained to listen and partner with their patients to help them get healthy and stay well.
While primary care remains a strong focus for the osteopathic profession, DOs practice in all medical specialties. During medical school, they receive special training in the musculoskeletal system, your body’s interconnected system of nerves, muscles and bones. By combining this knowledge with the latest advances in medical technology, they offer patients the most comprehensive care available in medicine.
Osteopathic physicians focus on prevention, tuning into how a patient’s lifestyle and environment can impact their wellbeing. DOs strive to help you be truly healthy in mind, body and spirit—not just free of symptoms.
Have more questions? Call 715-847-2021 and we would be happy to help you.